ECG’s nationwide shutdown: Customers urged to pay bills to avoid disconnection!

The Electricity Company of Ghana (ECG) has announced that it will close down all its offices nationwide from Monday, March 20, 2023, to embark on a one-month revenue mobilization exercise.

This exercise will focus on all categories of customers who are in arrears, including state-owned enterprises, and will be monitored by special teams.

The ECG warned that it will apprehend and prosecute any customers who attempt to interfere with the exercise or undertake illegal self-reconnection after disconnection.

The ECG said that the exercise is necessary to ensure the company’s financial stability and to provide a reliable power supply to its customers.

The revenue mobilization exercise is expected to help the ECG recover the revenue it needs to continue its operations and maintain its infrastructure.

During the one-month period, operations at the ECG Head office, and regional and district offices will be affected, except for customer service centers (CSCs). This will enable total participation by top management and staff in the revenue mobilization exercise.

The ECG advised its customers to pay their bills on time to avoid disconnection and payment of reconnection fees.

It also warned that recalcitrant customers who refuse to redeem their indebtedness to the company after they have been served with Final Demand Notice will be arraigned before the Court of Law.

This announcement comes at a time when the ECG is facing financial challenges due to the high level of indebtedness of some of its customers.

The company has been struggling to recover outstanding debts owed by state-owned enterprises and other customers.

This situation has affected the company’s ability to provide a reliable power supply to its customers.

The ECG has been implementing various measures to address its financial challenges, including the implementation of a new billing system and the introduction of prepaid metering.

The company has also been engaging with its customers to encourage them to pay their bills on time and to address any billing disputes promptly.

In conclusion, the ECG’s decision to close down its offices for one month for a revenue mobilization exercise is a bold move to address its financial challenges.

The exercise is expected to help the company recover the revenue it needs to continue its operations and maintain its infrastructure.

The ECG has urged its customers to cooperate fully with the special teams during the exercise to ensure its success.